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100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do, Paperback/Peter J. Venison
Peter J. Venison
Class Acts: Service and Inequality in Luxury Hotels, Paperback
Rachel Sherman
Revenue Superstar!: The Simple Rules of Hotel Revenue Management, Paperback
Johan Hammer
Legendary Service: The Key Is to Care, Hardcover
Ken Blanchard
Maker Comics: Fix a Car!, Hardcover/Chris Schweizer
Chris Schweizer
An Ordinary Man: An Autobiography, Paperback
Paul Rusesabagina