6th edition.
Customer Astonishment: 10 Secrets to World-Class Customer Care, Paperback
Darby Checketts
English for customer care. CD inclus
Rosemary Richey
The Great Concierge: Full Hospitality Guide and Customer Care Secrets, Paperback/Valerio a. Simula
Valerio A. Simula
Gap Selling: Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know about Relatio
Legendary Service: The Key Is to Care, Hardcover
Ken Blanchard
Automatizarea clientilor - Audiobook
John Warrillow,Carolyn Dalgliesh,Salvatore Quasimodo
Information, Paperback
Sarah Cook
Pimp Your Noodles
Revise BTEC National Creative Digital Media Production Revision Guide
Julia Sandford Cooke,Lesley Davis,Philip Holmes,Sarah Holmes,Daniel Freaker
Step Into STEAM, Grades K-5
Sarah B. Bush,Kristin L. Cook
God, Sexuality, and the Self: An Essay 'On the Trinity'
Sarah Coakley
Eleanor of Aquitaine
Qc Sara Cockerill