Employees First, Customers Second

Employees First, Customers Second

Autor

Vineet Nayar

Editura

Harvard Business Review Press

An publicare

2010

Nr. Pagini

208

ISBN

9781422139066

Categorii

In Limbi Străine

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Descriere

One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.

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