Service Excellence: Creating Customer Experiences That Build Relationships

Service Excellence: Creating Customer Experiences That Build Relationships

Autor
Editura
Bibliobazaar
An publicare
2019
Nr. Pagini
100
ISBN
18658103
Categorii
In Limbi Străine In Engleza
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Descriere

The Customer Experience is the sensory, cognitive, emotional, social and behavioral dimensions of all activities that connect the customer and the organization over time across touch points and channe...

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