Service Excellence: Creating Customer Experiences That Build Relationships

Autor

Editura

Bibliobazaar

An publicare

2019

Nr. Pagini

100

ISBN

18658103

Categorii

In Limbi Străine In Engleza

Descriere

The Customer Experience is the sensory, cognitive, emotional, social and behavioral dimensions of all activities that connect the customer and the organization over time across touch points and channe...

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