Raving Fans: A Revolutionary Approach to Customer Service

Autor

Editura

Random House Audio

An publicare

2019

Nr. Pagini

100

ISBN

240862

Categorii

In Engleza Recomandare Cartepedia

Descriere

Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute eff...

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