Conducting the Reference Interview

Conducting the Reference Interview

Autor

Catherine Sheldrick Ross Kirsti Nilsen Marie L. Radford

Editura

American Library Association

An publicare

2018

Nr. Pagini

304

ISBN

9780838917275

Categorii

Fictiune Business Si Economie In Limbi Străine

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Descriere

A convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting - including email, text messaging, and social media - as well as in traditional and face-to-face models of communication.

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