Designing and Tracking Knowledge Management Metrics

Designing and Tracking Knowledge Management Metrics

Autor
Alexeis Garcia Perez Farah Gheriss Denise Bedford
Editura
Emerald Publishing Limited
An publicare
2019
Nr. Pagini
272
ISBN
9781789737264
Categorii
In Limbi Străine
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Descriere

Knowledge management metrics are one of the weakest areas of practice in the field. Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers.

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