Designing Performance Measurement Systems

Designing Performance Measurement Systems

Autor
Fiorenzo Franceschini Maurizio Galetto Domenico Maisano
Editura
Springer Nature Switzerland Ag
An publicare
2018
Nr. Pagini
211
ISBN
9783030011918
Categorii
Fictiune In Limbi Străine
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Descriere

Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions - even to the point that organizations themselves tend to become what they measure!

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