Making Surveys Work for Your Library: Guidance, Instructions, and Examples, Paperback/Robin Miller

Descriere

Description Library listservs and websites are littered with examples of surveys that are too long, freighted with complex language, and generally poorly designed. The survey, however, is a widely used tool that has great potential if designed well. Libraries can implement surveys for a variety of purposes, including planning, program evaluation, collection development, and space design. Making Surveys Work for Your Library: Guidance, Instructions, and Examples offers librarians a contemporary and practical approach to creating surveys that answer authentic questions about library users. Miller and Hinnant have experience designing, deploying, and analyzing quantitative and qualitative data from large-scale, web-based user surveys of library patrons as well as smaller survey instruments targeted to special populations. Here, they offer library professionals a guide to developing--and examples of--concise surveys that gather the data they need to make evidence-based decisions, define the scope of future research, and understand their patrons. About the author Robin Miller is associate professor and assessment and instruction librarian at the University of Wisconsin-Eau Claire, in Eau Claire, Wisconsin. Kate Hinnant is associate professor and head of instruction and communication at the University of Wisconsin-Eau Claire, in Eau Claire, Wisconsin.