The Communication Chameleon: How to Lead, Persuade and Influence in Any Conversation, Paperback/Claudia Ferryman

Descriere

Description Chameleons have the ability to change their colour to blend in and match their surroundings. In The Communication Chameleon, you will be shown how to adapt to any situation in order to influence others to adopt your point of view. Excellent communication skills and behavioural flexibility are the foundation to great relationships at home and in the workplace. The Communication Chameleon is your one-stop guide toward developing communication mastery as you learn about how your mind, emotions and physiology contribute to meaningful dialogue. By putting into daily practice the techniques and exercises offered in The Communication Chameleon, you will be well on your way to becoming a master communicator. About the Author Claudia Ferryman is a renowned keynote speaker and sought-after consultant with over 20 years experience and expertise in organizational psychology, communication, influence and persuasion, and change management. She is CEO of Rainmaker Strategies Group and an instructor at the University of Toronto, where she has received the Award of Excellence in Teaching. Claudia has worked with corporations such as Rogers, Motorola, Kodak, Bell, Rotman School of Management, CIBC, Moneris Solutions (Bank of Montreal/Royal Bank joint venture), as well as government ministries, boards of education and multiple non-profit and community service groups to solve difficult organizational problems by guiding them on what has been described as an engaging, fast-paced and experiential journey inside the deeper psychological motivations that drive behaviour.