Risk and Crisis Communication
Editura
An publicare
2017
Nr. Pagini
156
ISBN
9781498517911
Categorii
Descriere
This book applies relational dialects to risk and crisis communication to show how organizations handle stress and tensions with stakeholders and the public. Its novel use of interpersonal theory, which describes how couples face tensions as they maintain their relationship, is exemplified through seven case studies that focus on a common tension.
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