How to Make Things Happen

How to Make Things Happen

Autor

Beatriz Munoz Seca

Editura

Springer International Publishing Ag

An publicare

2017

Nr. Pagini

367

ISBN

9783319547855

Categorii

In Limbi Străine

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Descriere

And the heart of efficiency in delivering services is people and their knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.

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