True Kaizen

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Whatdoesittaketomanageanorganizationtosuccess?Nomatterwhatindustryyouarein,anorganizationisprimarilyagroupofpeople.Thisbookfocusesonthatever-importanthumanelement.Intherushtoget'lean',manyorganizationsfocussolelyontoolsforincreasingproductivity,butwheredothesetoolscomefrom?Inthisbook,CollinMcLoughlinandToshihikoMiuralookbackontheirdecadesofinternationalconsultingexperiencetoexaminehoworganizationsaroundtheworldhavetransformedonaculturallevelbyrespectingthepeoplewhoworkwithinthemandleveragingtheircreativitytosolveproblems.
Asourworkforcebecomesmoreknowledgeable,skillful,andmoreperceptiveoftheirneedsandwantsasemployees,theabilitytoreachthetruepotentialofanorganizationbecomesmoreandmoredifficult.Managersmustlookateachindividualelementofanequationlikethisinordertofullyunderstandhowtoachieveananswer.Theymustbegintoanswermorefocusedquestions,suchas:
1.Howproductiveistheexistingworkclimateandculture?
2.Howdoemployees,asindividuals,navigatetheexistingworkclimate?(Howdotheydealwithday-todayissueswitheachother?)
3.Whereandhowareindividualsandtheirworkprocessesassessed?
4.Whatobstaclesdoemployeesfaceeveryday,andaretheyempoweredtofixtheseobstacles?
5.Whatroledoesleadershipplayateachleveloftheorganization?(Lookingattheorganizationinlayersofmanagement.)
Toaddressthesechallenges,thisbookfocusesonthreemainaspectsofleadershipandmanagement:
1.AddressingandImprovingthePerspectiveofManagement--Theideaspresentedinthisbookarenotlimitedtoacertainindustryorfieldofwork,butcanbeappliedinanysettingbecausetheyspeaktoauniversalhumanelement.
2.ExploringandImprovingWorkClimate--Organizationsaresocialentities,operatingwithintheirowncontrolledenvironment.Thisbookwillexplorethefactorsthatcontributeto,andencourage,apositiveworkclimate.
3.ObservingandEliminatingWastefulWorkProcesses--Observingwastefulactivitiesandworkprocessesrequiresarefinedperspective.ThecasestudiespresentedillustratetheHowandWhytohelprefineexpertise.Thiswillalsoleadtothejoyandbenefits