Improving Public Services

Improving Public Services

Autor

Douglas J. Besharov

Editura

Oxford University Press

An publicare

2017

Nr. Pagini

360

ISBN

9780190646059

Categorii

Medicina Alte Specialitati Medicale Psihologie Clinica

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Descriere

This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings.

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