Perfect Phrases for Communicating Change: Hundreds of Ready-To-Use Phrases for Maintaining Focus and Productivity During Organizational Change, Paperback

Perfect Phrases for Communicating Change: Hundreds of Ready-To-Use Phrases for Maintaining Focus and Productivity During Organizational Change, Paperback

An publicare
2010
Nr. Pagini
163
ISBN
9780071738316

Descriere

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused--so you must choose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for: Articulating new company initiatives Responding to questions with confidence Easing employees' fears Clarifying roles and responsibilities Addressing resistance and performance problems Praise for Perfect Phrases for Communicating Change ``Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.``John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University ``Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change.``Robert J. Marshak, Ph. D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change ``Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.`` Edward Ferris, Assistant Professor, The New School for Management and Urban Policy ``In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If

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