ITIL For Dummies, Paperback

Autor

Peter Farenden

Editura

Wiley

An publicare

2012

Nr. Pagini

370

ISBN

9781119950134

Categorii

In Limbi Străine Economics Finance Business & Management

Descriere

An easy-to-understand introduction to using best practice techniques within IT service management. It breaks down the 5 key ITIL processes into digestible chunks to ensure that customers receive the best possible IT experience.

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