Quality Management Demystified, Paperback

Quality Management Demystified, Paperback

Autor
An publicare
2006
Nr. Pagini
355
ISBN
9780071449083

Descriere

Get past the hype to discover what quality management programs really work Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

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Sid Kemp