Autor: Kerry patterson, 4 titluri

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Paperback/Kerry Patterson

Kerry Patterson

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition, Hardcover/Kerry Patterson

Kerry Patterson

Conversaciones Cruciales. Ed. Revisada, Paperback/Kerry Patterson

Kerry Patterson

Crucial Conversations Tools for Talking When Stakes are High

Kerry Patterson,Joseph Grenny,Ron Mcmillan,Al Switzler